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Point Broadband and Clearwave Fiber are coming together to create a stronger Fiber Internet company. This means you’ll continue to enjoy the fast, reliable service and support you trust today, now backed by greater investment and long-term strength.

Nothing about your service is changing today. You’ll keep the same internet, the same pricing, and the same support experience. We remain committed to delivering a high-quality fiber experience while continuing to expand and enhance our network for the future.

Have questions? We’ve got answers. Visit our FAQs below to learn more about what this means for you.

Read our press release here.

Why are Point Broadband and Clearwave Fiber coming together?

Point Broadband and Clearwave Fiber are coming together to create a stronger Fiber Internet company. By combining our strengths, we can invest more in our network, expand into more communities, and continue improving the experience for our customers—while building on the service you trust today.

Will my service change?

No, your service will not change. You’ll continue to receive the same fast, reliable Fiber Internet and the same level of service you trust today.

Do I need to do anything?

No action is required. Everything will continue to work just as it does today. We’ll communicate clearly if anything changes in the future, but for now, you can simply continue enjoying your service as usual.

Will anything change with my billing or account?

No, your pricing, billing, and account details remain the same. You’ll continue to receive your bill and manage your account the same way you do today. If anything changes over time, we’ll keep you informed well in advance.

Who do I contact for support?

You can continue to contact the same support team you do today. Our local teams remain in place and are here to help, just as they always have.

Are you changing your name or brand?

There are no immediate changes to our name or brand. Both Point Broadband and Clearwave Fiber will continue operating as they do today. As we move forward together, we’ll share updates if anything evolves, but our focus right now is delivering a seamless experience for our customers.

Will you still be part of my local community?

Yes, absolutely. Our commitment to the communities we serve remains unchanged. The same local teams, relationships, and community involvement you know today will continue. This merger strengthens our ability to invest in and support the communities we call home.

What does this mean for customers in the future?

This is about building something stronger for the long term. By bringing our companies together, we can invest more in our network, expand into more communities, and continue improving the overall customer experience.

While nothing changes today, this combination positions us to deliver even more value, reliability, and innovation in the years ahead.

Two trusted fiber providers. One stronger future.

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